Last updated: 1st October 2018
We at the Arabica Food Limited respect your concerns about privacy. This Online Privacy Notice describes the types of personal information we collect on http://www.arabicafoodandspice.com (this/our "Site"), social media and through our email campaigns, and how we use the information, with whom we may share it and the choices available to you regarding our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.
Who we are
The Website is communicated by and is the property of Arabica. Arabica Food Limited company registered in England and Wales with the registered number 11493707. The registered office is 71-75 Shelton street, Covent Garden, London, WC2H 9JQ, United Kingdom.
Information we may collect from you
When you visit our Site you may be asked to provide information about yourself including your name and contact details (being your email, telephone number and/or work address). We may also collect information about you, your usage of our Site if you contact us via e-mail, phone, or letter. We may also automatically collect technical information, such as your IP address, and information about your visit, such as the pages that you viewed.
Some of the above information is collected and processed for the purpose of communications, some to perform a contract with you, and some for the purposes of our legitimate business interests (subject to your rights), e.g. to analyse the use of our Site and services in order to continually improve our services.
Use of the information
We use information held about you in the following ways:
- to provide you with access to the relevant parts of the Site;
- where necessary, to notify you about changes to our services or our Site;
- to administer our Site and for internal operations;
- to keep our Site safe and secure;
- to process any request you may have made;
- to improve your user experience, by ensuring that content is presented in the most effective manner.
Where you have consented at the time we collected your data or where we otherwise have a right to do so, we may use your information to let you know about our services that may be of interest to you and/or inform you about important changes or developments to the Site or our services, by email.
Sharing your information
We do not disclose personal information we obtain about you through the Sites, except as described in this Online Privacy Notice. We also may share personal information with service providers who perform services on our behalf based on our instructions. We do not authorise these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.
In addition, we may share anonymous/aggregate information with third parties, such as service providers, for any purpose.
Shopify Inc. provide us with an online e-commerce platform that allows us to sell our products and services to you through our online store.
Shopify’s data storage, databases and the general Shopify application store your data in a secure manner.
Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways comply with the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. For further details please read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
Your information and your rights
Changes to our privacy notice
We may change our Privacy Notice from time to time. However, we will not reduce your rights under this Privacy Notice. We will always update this Privacy Notice on our website, so please try to read it when you visit the website (the ‘last updated’ reference tells you when we last updated our Privacy Notice).
Security, data transfers outside of the EEA and data retention
We take steps to protect your information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We will only keep your information for as long as we reasonably require and, in any event, only for as long as Data Protection Legislation allows.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) or the United Kingdom (“UK”). It may also be processed by staff operating outside the EEA or the UK who work for us or third parties engaged in, among other things, the provision of support services to us. By submitting your personal data, you acknowledge this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy and the Data Protection Legislation. This means that we will only transfer your information to third parties that (a) are in countries that have been confirmed by the European Commission to provide adequate protection to personal information; or (b) have agreed to provide all protections to your personal information as set out in the Data Protection Legislation.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Arabica approach to the General Data Protection Regulation (GDPR)
We are committed to observing the highest standards of confidentiality, data protection and data security and have a comprehensive and progressed GDPR implementation program underway.
Other sites and social media
Our Sites may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly suggest you review. To the extent any linked websites are not owned or controlled by us, we are not responsible for their content, any use of the websites, or the privacy practices of the websites.
Cookies, Analytics and Traffic Data
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